This glossary of terms intends to provide the TESDA key players, partners, and stakeholders an online and updated TVET information, concepts, to bring common understanding and clarification on the use of TESDA terminologies.
| CONCEPT/TERM | DEFINITION |
|---|---|
| Customer Service Officer (CSO) |
a designated employee covered by a TESDA Office Order to serve as PAC Officers of the Day; Call Center Agents; official Facebook administrators, and/or Executive Office focal. The CSO is responsible for logging and recording queries, customer information; generating, monitoring, maintaining, and processing data from prescribed feedback forms.
Source: Operating Procedure - Customer Satisfaction Management System |
| Customers |
individual or group is also known as "Citizen" availing of TESDA programs and services, such as but not limited to other government offices and the transacting public.
Source: Operating Procedure, Customer Satisfaction Management System |
| Daily Allowance |
the amount which the trainee receives from the educational institution to defray part of his/her daily expenses. As required by law, a DTS-accredited Establishment shall pay directly to the TVI, a Trainee's Allowance not below seventy-five percent (75%) of the applicable minimum daily wage for the number of days actually spent by the trainee in the Establishment for the In-plant training. The trainee's allowance shall be paid in full to trainees through the TVI. It shall be remitted to the trainee who spends two (2) days weekly in the school and the remaining days of the week in the establishment.
Source: TESDA Circular No. 054 s. 2019 |
| Data Analytics |
the science of analyzing raw data in order to make conclusions about that information. Done right, the data can be used to discover trends and metrics for the organization’s benefit.
Source: Investopedia |
| Data Correction |
refers to the modification/changes to be performed to the data entries in the T2MIS database either as: Simple Transaction refers to the data correction request where the modification could immediately be addressed Complex Transaction refers to the data correction request which requires clarifications and authorization from the Process Owner before making the necessary data changes.
Source: TESDA Circular No. 056 s. 2021 |
| Data Processing Systems |
the structure and procedure by which personal data is collected and further processed in an information and communications system or relevant filing system, including the purpose and intended output of the processing.
Source: TESDA Data Privacy Manual version 1.0 s. 2020 |
| Data Repository |
the designated area wherein all archived video footage shall be stored/kept.
Source: TESDA Circular No. 084 s. 2020 |
| Data Sharing |
the disclosure or transfer to a third party of personal data under the custody of a personal information controller or personal information processor. In the case of the latter, such disclosure or transfer must have been upon the instructions of the personal information controller concerned. The term excludes outsourcing, or the disclosure or transfer of personal data by a personal information controller to a personal information processor.
Source: TESDA Data Privacy Manual version 1.0 s. 2020 |
| Data Subject |
an individual whose personal, sensitive personal, or privileged information is processed.
Source: TESDA Data Privacy Manual version 1.0 s. 2020 |
| Day Release Scheme |
refers to the schedule where the trainee spends two (2) days weekly in the school and the remaining working days of the week in the establishment.
Source: TESDA Circular No.054 s. 2019 |
Page 25 of 117
