This glossary of terms intends to provide the TESDA key players, partners, and stakeholders an online and updated TVET information, concepts, to bring common understanding and clarification on the use of TESDA terminologies.



CONCEPT/TERM DEFINITION
Curriculum Development Team
a group of industry representatives, curriculum developers and trainers experienced in the field / industry sector who are organized to develop CBCs
Source: -
Curriculum Exemplar
a model or sample of competency-based curriculum
Source: -
Customer Satisfaction Focal
designated personnel that shall be responsible for monitoring all actions taken on customer feedback and disseminating customer feedback to COROPO.
Source: Operating Procedure Operating Procedure, Customer Satisfaction Management System
Customer Service Officer (CSO)
a designated employee covered by a TESDA Office Order to serve as PAC Officers of the Day; Call Center Agents; official Facebook administrators, and/or Executive Office focal. The CSO is responsible for logging and recording queries, customer information; generating, monitoring, maintaining, and processing data from prescribed feedback forms.
Source: Operating Procedure - Customer Satisfaction Management System
Customers
individual or group is also known as "Citizen" availing of TESDA programs and services, such as but not limited to other government offices and the transacting public.
Source: Operating Procedure, Customer Satisfaction Management System
Daily Allowance
the amount which the trainee receives from the educational institution to defray part of his/her daily expenses. As required by law, a DTS-accredited Establishment shall pay directly to the TVI, a Trainee's Allowance not below seventy-five percent (75%) of the applicable minimum daily wage for the number of days actually spent by the trainee in the Establishment for the In-plant training. The trainee's allowance shall be paid in full to trainees through the TVI. It shall be remitted to the trainee who spends two (2) days weekly in the school and the remaining days of the week in the establishment.
Source: TESDA Circular No. 054 s. 2019
Data Analytics
the science of analyzing raw data in order to make conclusions about that information. Done right, the data can be used to discover trends and metrics for the organization’s benefit.
Source: Investopedia
Data Correction
refers to the modification/changes to be performed to the data entries in the T2MIS database either as: Simple Transaction refers to the data correction request where the modification could immediately be addressed Complex Transaction refers to the data correction request which requires clarifications and authorization from the Process Owner before making the necessary data changes.
Source: TESDA Circular No. 056 s. 2021
Data Processing Systems
the structure and procedure by which personal data is collected and further processed in an information and communications system or relevant filing system, including the purpose and intended output of the processing.
Source: TESDA Data Privacy Manual version 1.0 s. 2020
Data Repository
the designated area wherein all archived video footage shall be stored/kept.
Source: TESDA Circular No. 084 s. 2020


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